Working Together: To the Prospective Client

Our Coaching Relationship

      Coaching is a powerful, professional alliance focused on your personal and professional development. The content of all sessions is strictly confidential. (If you are an organizational client with a report-out requirement, we can address this by having you report out, or by reaching agreement together on the content of the report before I report out.)

      Typically, a relationship begins with an exploratory session, through which we both determine whether the relationship is a good fit. This session, as with all others, can occur by phone or in person.

      After the exploratory session, if we commit to work together, the next step is a more thorough assessment process. (See resource section to download intake materials.) For organizational clients, this process usually includes gathering available professional feedback and gaining more clarity on the organization's agenda for the coaching relationship.

      You then do some big picture reflection in preparation for the foundation session which follows. After the foundation session, our coaching relationship may last from several months to several years. While many clients utilize shorter, more frequent coaching sessions to help them stay on track, (such as 30 minutes each week), others do best with more in-depth work on a less frequent basis.

The Foundation Session

      In this extended session (lasting 2 - 3 hours), we build our coaching relationship – one that requires trust, courage, and honesty on both sides. We also bring laser focus to your agenda. What's most important? Where are you stuck? What skills do you need? What comes first? How will we know when we're done? Finally, we agree on the frequency, length, and location of future sessions.

      You'll leave this session with clear objectives, tools, and momentum. Tools may include questions for reflection; daily habits to strengthen or change; specific, time-bound projects to complete; or external resources to access. We'll also address specific structures to help support success.

      While this possible list may sound daunting, remember that you choose each of these items, with guidance from me, and that we run them through a commitment lens prior making final, prioritized choices. (The last thing anybody needs is more low-commitment items on their action list!) Then, in between sessions, the you are responsible for following through on your choices, and keeping an open, observant stance along the way.

Regular Coaching Sessions

      Most on-going sessions share a basic four-step flow:

1. How Are You – Really?

2. Progress Check.

    What have you accomplished since our last session? What have you noticed? What have you learned? What has unfolded that will effect today's agenda, and/or your long-term agenda?

3. Work for Today:

    What is your agenda? Sometimes we'll focus on long-range, big-picture questions, and sometimes we'll wrestle with immediate challenges. While the choice of each session's agenda is yours, part of my job is to help you keep the wide, long view that brought you to coaching in the first place.

4. What's Next?

    What will you focus on before our next session? You might choose questions for reflection, action items (projects), habits to initiate or strengthen, focuses to hold, or outside resources (such as reading, or key conversations) to utilize. We create a series of possibilities together: I frequently make suggestions, but the ultimate commitment to specific choices is up to you.

Making It Great:
How To Get The Most Out Of Coaching

      While this answer will be as unique as you are, there are some patterns that hold true for enough clients to make them worth sharing:

- Be truly bold in framing the goals that bring you to coaching.

- Track your goals and commitments.

- Stand in a place of adventure.

- Become a student of your own life. Develop your ability to observe yourself ­ with compassion, and without blame.

- Be willing to "be lost" so you can discover new perspectives and new energy.

- Distill essence from experience. Reflect on your experience so that you can capture the learning that emerges along the way.

- Be willing to change course as new learning emerges.

- If you want help, ask.

- Decide ahead of time: "What do I want to get out of my session today?"

- Fax, e-mail, or call in a quick report and/or agenda before each session. Use the four-step outline, above, or create a different format that best serves you.

- Always remember that you're in the driver's seat. The idea that "a complaint is often an unexpressed request" is especially true in our coach/client relationships!

 

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